Upper respiratory infections (URIs) range from the common cold to serious conditions like respiratory syncytial virus (RSV), but they can all make you miserable with a sore throat, stuffy nose, fever, and fatigue. When you need relief, NewMed Immediate Care offers walk-in treatment and schedules appointments via the phone or online at its Hoffman Estates, Rolling Meadows, and Prospect, Illinois, offices. Don’t put off medical care thinking you only have a cold. An upper respiratory infection could lead to serious complications, but early treatment lowers the risk.





An upper respiratory infection is an acute viral or bacterial illness in your nose, sinuses, or throat. The most common URIs include:
While most upper respiratory viruses stay in the nose and throat, the viruses responsible for the flu, COVID-19, and RSV can also infect the lower respiratory tract (lungs).
An upper respiratory tract infection may cause many symptoms, depending on whether it primarily affects your nose, throat, or both. You may experience any of the following:
URIs are spread through direct contact (when an infected person touches another person or object). The infection is most contagious in the first few days after your symptoms appear but may spread a few days before you feel ill.
Without treatment, URIs can cause inflammation in your lungs and spread throughout your body, potentially causing:
Young children, people over 65, and those with a weak immune system or chronic health condition are most vulnerable to URI complications.
Most upper respiratory tract infections are caused by viruses, which means the infection improves over time, but there are no medications. However, some crucial exceptions exist: antiviral medications are available for the flu, RSV, and COVID-19.
Antiviral medications are most effective when taken right after your symptoms appear. You may not be able to take medication if you wait too long.
Your caring NewMed Immediate Care provider treats bacterial infections with antibiotics. For viral and bacterial infections, they may recommend easing your symptoms with decongestant nasal sprays, over-the-counter pain relievers, and home remedies.
If you need relief from an upper respiratory infection or want to learn if you’re a candidate for antiviral medication, call the nearest office, book online, or walk in for immediate care today.
We accept most major insurance plans. Self-pay pricing is also available — no hidden fees.
Walk in anytime or book online to save your spot. Three locations, open 7 days a week.
We treat non-life-threatening illnesses and injuries including flu, COVID-19, strep throat, ear infections, UTIs, sore throat, lacerations, sprains and strains, minor burns, work injuries, and rashes. We also offer primary care, STD testing, physicals, women's health, and management of chronic conditions like asthma, diabetes, and high blood pressure.
Our patients are seen within 15–30 minutes of arrival, though wait times vary by location, time of day, and visit complexity. To minimize your wait, book your visit online in advance or call the location nearest you before walking in.
NewMed Immediate Care accepts most major insurance plans, including PPO, HMO, and Medicare. We also offer transparent self-pay pricing with no hidden fees for uninsured or out-of-network patients. Call any location to verify your specific plan, or view our insurance and self-pay pricing page.
Yes. Walk-ins are welcome at all three NewMed Immediate Care locations — Hoffman Estates, Rolling Meadows, and Mt. Prospect, Illinois — seven days a week from 8 AM to 9 PM. No appointment is required, though you can book online or call ahead to reduce your wait time.