Do you treat children at NewMed Immediate Care?

Yes, our providers treat patients of all ages, including children, for urgent and primary care needs.

Can NewMed Immediate Care perform DOT or work physicals?

Yes. We are certified to perform DOT physicals for commercial drivers, employer-required work physicals, school physicals, and sports physicals at all three locations.

Do you offer COVID-19, flu, and STD testing?

Yes. We provide rapid and PCR COVID-19 testing, flu testing, and confidential STD testing including HIV, chlamydia, and gonorrhea screening. Most results are available on-site or within 24–48 hours via our in-house lab.

Does NewMed Immediate Care offer primary care, or only urgent care?

We offer both. In addition to walk-in urgent care, NewMed Immediate Care provides ongoing primary care, annual physicals, chronic disease management (diabetes, asthma, high blood pressure), women’s health, birth control consultations, and preventive screenings.

What’s the difference between urgent care and the emergency room?

Urgent care treats non-life-threatening illnesses and injuries that need same-day attention — such as flu, sprains, minor lacerations, infections, and rashes. Visit the ER for life-threatening conditions like chest pain, stroke symptoms, severe bleeding, head trauma, broken bones, or difficulty breathing. When in doubt, call 911.

Insurance & Self-Pay Options

We accept most major insurance plans. Self-pay pricing is also available — no hidden fees.

Don't wait — feel better today.

Walk in anytime or book online to save your spot. Three locations, open 7 days a week.

shield FAQ

Frequently Asked Questions

What conditions does NewMed Immediate Care treat? minus plus

We treat non-life-threatening illnesses and injuries including flu, COVID-19, strep throat, ear infections, UTIs, sore throat, lacerations, sprains and strains, minor burns, work injuries, and rashes. We also offer primary care, STD testing, physicals, women's health, and management of chronic conditions like asthma, diabetes, and high blood pressure.

How long is the wait at an urgent care clinic in Hoffman Estates, Rolling Meadows, or Mt. Prospect? minus plus

Our patients are seen within 15–30 minutes of arrival, though wait times vary by location, time of day, and visit complexity. To minimize your wait, book your visit online in advance or call the location nearest you before walking in.

What insurance does NewMed Immediate Care accept? minus plus

NewMed Immediate Care accepts most major insurance plans, including PPO, HMO, and Medicare. We also offer transparent self-pay pricing with no hidden fees for uninsured or out-of-network patients. Call any location to verify your specific plan, or view our insurance and self-pay pricing page.

Do you accept walk-ins at NewMed Immediate Care? minus plus

Yes. Walk-ins are welcome at all three NewMed Immediate Care locations — Hoffman Estates, Rolling Meadows, and Mt. Prospect, Illinois — seven days a week from 8 AM to 9 PM. No appointment is required, though you can book online or call ahead to reduce your wait time.